Frequently Asked Questions
Water and Sewer Rate Changes
An exhaustive review of water and sewer utility rates has recently been undertaken by experts in the industry, with the aim to make sure each utility is sustainable for the next generation. The study:
- Determined how much it costs to provide each service (things like operations, maintenance, capital construction and administration)
- Determined how much each type of customer (residential, commercial, multi-unit residential) should pay
- Recommended the implementation of water meters for all users
- Recommended sewer charges be calculated on a fixed charge plus a variable amount based on water use
- Recommended the implementation of sewer metering for all marina sani-dumps
- Based on these findings, changes to the rates are proposed over 5 years to make sure these vital services will continue for our community.
What does this mean for customers?
The rate changes could mean different things, depending on what type of customer you are. The water utility requires more revenue to be sustainable therefore rate increases have been implemented. The Sewer utility has sufficient funds; however, the billing methodology has now been aligned with the water utility, which changes the distribution of billing. The changes on your billing is over a five-year period (2019-2023). Most District utility customers fall under three broad categories:
- Residential customers: The change to water rates would see the average annual bill increase by $100 over five years, with annual average increases ranging from 2.2% to 9.2%. While the change to sewer rates would be very minimal, with the average annual bill only increasing by $18 (5%) over a five-year period.